TIME China

Dolce & Gabbana Issues Apology to China After Backlash Over Ads

Dolce & Gabbana Store In China
VCG—VCG via Getty Images Dolce & Gabbana's logo is seen at a Dolce & Gabbana store on November 22, 2018 in Hangzhou, Zhejiang Province of China.

“We love your culture and we certainly have much to learn"

The founders of Dolce & Gabbana issued an apology Friday after outrage over a recent advertising campaign led to the postponement of their Shanghai fashion show.

This week, Domenico Dolce and Stefano Gabbana faced a widespread backlash over commercials promoting the upcoming Shanghai show. The adverts featured a Chinese woman attempting to eat Italian food with chopsticks. In one, the woman struggles to eat a cannoli and a narrator asks, “Is it too big for you?”

In a video, the designers apologized for the advertisements, which many found racist.

“We have always been in love with China,” Dolce said in the video. “We love your culture and we certainly have much to learn. That is why we are sorry if we made mistakes in the way we expressed ourselves.”

“We will never forget this experience and it will certainly never happen again,” Gabbana said. “From the bottom of our hearts, we ask for forgiveness.”

[time-brightcove not-tgx=”true”]

The designers capped off the video by saying “sorry” in Chinese.

The commercials caused an uproar on social media and thousands of the high-end fashion house’s products were removed from China’s biggest shopping websites. Dolce & Gabbana was forced to cancel the Shanghai fashion show before it was scheduled to begin due to celebrities boycotting the event and models reportedly refusing to participate.

The controversy continued when leaked messages from Gabbana’s Instagram were made public. In the messages, Gabbana appears to say the controversial videos were posted “by my will” and complains about the “China Ignorant Dirty Smelling Mafia.”

Gabbana claimed that his Instagram account was hacked.

 

Tap to read full story

Your browser is out of date. Please update your browser at http://update.microsoft.com


YOU BROKE TIME.COM!

Dear TIME Reader,

As a regular visitor to TIME.com, we are sure you enjoy all the great journalism created by our editors and reporters. Great journalism has great value, and it costs money to make it. One of the main ways we cover our costs is through advertising.

The use of software that blocks ads limits our ability to provide you with the journalism you enjoy. Consider turning your Ad Blocker off so that we can continue to provide the world class journalism you have become accustomed to.

The TIME Team